Top 5 Tips to Drive Repeat Sales Online
- Simplify the Shopping Experience – You should make it easy and exciting for customers to buy again. You can do this by providing an excellent mobile experience, sending promotions, and always sharing updates on new products.
- Focus on Building Customer Trust – Earning customer trust is the first step to creating a brand evangelist that will share their positive experiences with friends and family.
- Make Customer Service a Priority – Staying on top of customer emails, site comments, and social media is one of the easiest ways to continue the relationship post-sale
- Delight with Rapid Fulfillment – If customers know they will receive goods quickly when they order, they will keep coming back.
- Offer a Rewards Program – Rewards programs are a great way to stay in touch with customers and build loyal fans